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New Lindy Sales Bot Live: Issues with Test Mode and Popup Fixes

Avatar of Scott O.Scott O.
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hello - I deployed a new Lindy Sales bot to my website so that it can answer questions, qualify prospects and book meetings. It's really quite snazzy in my opinion.

  1. 1.

    I noticed when I am engaging the new chatbot on my website, it says "Test Mode". I can't see to get rid of the notice. What am I missing or this a bug?

  2. 2.

    Also, the ellipsis popup is not displaying correctly.

27 comments

  • Avatar of Scott O.
    Scott O.
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    Here are the screenshots of the Lindy Chatbot.

  • Avatar of Scott O.
    Scott O.
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    📌1
  • Avatar of Marvin A.
    Marvin A.
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    Hey Scrott! Thanks for reporting! The test mode is only displayed when you’re logged into Lindy. Can you share an example task url + a link to the website where its embedded? Happy to look into this. 🙏🏾 How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “conversationID” followed by a number 💡 Screenshots are also helpful!

  • Avatar of Scott O.
    Scott O.
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    Marvin A. - here you go. It is doing this for all chatbot conversations. https://chat.lindy.ai/marketplace/?templateId=67e1d9734253cc39b5ebdfc1 Does this work? I added screenshots above in the replies.

  • Avatar of Marvin A.
    Marvin A.
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    hmm that does not help me to look into it. 😞 Seeing it embedded on your website — I could figure out if this was a compatibility issue or an actual bug since I can’t reproduce what you mentioned on my end.

  • Avatar of Marvin A.
    Marvin A.
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    Btw —looking at the current template you shared some potential issues that caught my eye:

    1. 1.

      the agent has too many skills. if this results in reliability issues I’d recommend lowering the number of skills to 3-4 and use some conditional logic instead

    2. 2.

      You set it to “Let AI decide” regarding confirmation. Could work but again… primer for reliability issues down the road 😄 LLM’s are pretty smart today but don’t always make best decisions

  • Avatar of Scott O.
    Scott O.
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    Interesting - I used Sam Wilcox's youtube video here as inspiration for my website SDR chatbot.

  • Avatar of Scott O.
    Scott O.
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    Followed it super closely as well

  • Avatar of Scott O.
    Scott O.
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    here is the website - https://optimumdata.solutions/

  • Avatar of Scott O.
    Scott O.
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    you are welcome to try it out. The Ellipsis issue is still happening. The Test Mode in incognito mode is now gone, which is great

  • Avatar of Marvin A.
    Marvin A.
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    yeah — not saying it won’t work. Just saying it might come with reliability issues down the road 😄 thx for sharing

  • Avatar of Scott O.
    Scott O.
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    what do you recommend for an alternative to "Let AI decide"?

  • Avatar of Marvin A.
    Marvin A.
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    I’d separate critical steps like deleting/updating events in my calendar — and put it on some conditional logic branch + if you let AI decide wether it needs confirmation or not it might end up waiting for your confirmation mid-conversation with a customer…. so you probably want to make sure it can end conversations too.. here is a starter template to give you an idea. Also a quick guide on our agents

  • Avatar of Scott O.
    Scott O.
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    fantastic - thank you so much. This is great!

    🙌1
  • Avatar of Scott O.
    Scott O.
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    one more thing - how about this bug?

  • Avatar of Marvin A.
    Marvin A.
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    Talking to engineering about this! Will get back to you asap. 🤘🏾

    🙌1
  • Avatar of Scott O.
    Scott O.
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    Marvin A. - any update on this?

  • Avatar of Marvin A.
    Marvin A.
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    Yes, one of our engineers worked on a fix and realized this will actually take some time. → team is working on it. In the meantime— the reason why this happens is because of the length of the conversation starters. You could shorten them as a quick fix for now. (Not ideal, I know 🫠 )

  • Avatar of Scott O.
    Scott O.
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    thanks for the update. I'll try that workaround. Thanks!

  • Avatar of River S.
    River S.
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    Scott O. did you find a solution regarding “test mode”? Also, somehow my chatbot loads forever… Did you have similar issues?

    👀1
  • Avatar of Marvin A.
    Marvin A.
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    River S. this is typically not a bug. You’ll need to start test by opening the chatbot → type in a message → go back to test panel → select the message → now the test chat is active

  • Avatar of River S.
    River S.
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    Hi Marvin A.! testing the chatbot is not the issue, inside lindy it works well and fast. But the actual chatbot on the website doesnt load and shows “test mode” https://eventflow.ch/the-atelier and here the lindy https://chat.lindy.ai/home/?templateId=682cb550ef9991745f3c2362

  • Avatar of Marvin A.
    Marvin A.
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    can you share the task url?

  • Avatar of Marvin A.
    Marvin A.
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    How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “task” followed by a number Screenshots are also helpful!