Issues with Multiple Filters Not Working Correctly

Brandon S.

·Apr 25, 2025 03:24 PM·

I don’t understand the filtering. It seems once we add multiple filters, it no longer works. See the example below:

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13 comments

· Sorted by Oldest

Michael S.
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The example seems to have worked correctly unless I'm missing something. But you'll likely need to switch your filters to be AND instead of OR. In your current state, no reply will meet the criteria of filter 1 and 3 so it will pass if you're using OR statements
Brandon S.
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So here we want to filter OUT emails coming from flashquotes.com OR if an email from has “noreply” OR if its from “adam@backroad.com” We have the “does not contains” for these. Is this not set up correctly? If it was AND, wouldn’t that mean the email had to be FROM flashquotes.com, noreply, and adam@backroad.com
Michael S.
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it would read "from does not contain flashquotes" AND "from does not contain noreply" AND "from does not contain adam@backroad.com" meaning all conditions have to be true for an email to proceed An OR statement here would basically never work as only 1 condition needs to be true for it to proceed. so only flashquotes-noreply-adam@backroad.com would filter out as it would return false for all 3 conditions
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Brandon S.
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First of all thanks for the help Michael Okay so here’s another one. I made these changes to AND. I do not want any of these emails to be triggered. Now no emails seem to be going through. What am I doing wrong?
Michael S.
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what of those emails should have triggered? They all look to meet the criteria for exclusion
Brandon S.
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the first one, Patrick Kelly - Subject Event Stuff
Michael S.
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oh duh. It came in after you made the change and your flow is on?
Brandon S.
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yes, correct
Michael S.
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dm me your email
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Michael S.
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just sent 2 emails, 1 should filter out, the other should proceed to the next step
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Marvin A.
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did it work out in the end? 🙂
Brandon S.
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yes, but we had to do them as separate Coniditonals lik ethis
Brandon S.
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however, it doesn’t always work lol i just posted about it below https://lindycommunity.slack.com/archives/C07GEAA4S04/p1746029031950759

Michael S.
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The example seems to have worked correctly unless I'm missing something. But you'll likely need to switch your filters to be AND instead of OR. In your current state, no reply will meet the criteria of filter 1 and 3 so it will pass if you're using OR statements
Brandon S.
·
·
So here we want to filter OUT emails coming from flashquotes.com OR if an email from has “noreply” OR if its from “adam@backroad.com” We have the “does not contains” for these. Is this not set up correctly? If it was AND, wouldn’t that mean the email had to be FROM flashquotes.com, noreply, and adam@backroad.com
Michael S.
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it would read "from does not contain flashquotes" AND "from does not contain noreply" AND "from does not contain adam@backroad.com" meaning all conditions have to be true for an email to proceed An OR statement here would basically never work as only 1 condition needs to be true for it to proceed. so only flashquotes-noreply-adam@backroad.com would filter out as it would return false for all 3 conditions
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Brandon S.
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First of all thanks for the help Michael Okay so here’s another one. I made these changes to AND. I do not want any of these emails to be triggered. Now no emails seem to be going through. What am I doing wrong?
Michael S.
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what of those emails should have triggered? They all look to meet the criteria for exclusion
Brandon S.
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the first one, Patrick Kelly - Subject Event Stuff
Michael S.
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·
oh duh. It came in after you made the change and your flow is on?
Brandon S.
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·
yes, correct
Michael S.
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·
dm me your email
👀1
Michael S.
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just sent 2 emails, 1 should filter out, the other should proceed to the next step
👀1
Marvin A.
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did it work out in the end? 🙂
Brandon S.
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·
yes, but we had to do them as separate Coniditonals lik ethis
Brandon S.
·
·
however, it doesn’t always work lol i just posted about it below https://lindycommunity.slack.com/archives/C07GEAA4S04/p1746029031950759