Understanding Lindy Phone - Transfer Call in AI Agents

·Apr 28, 2025 07:12 PM·

Hello everybody! How does the skill "Lindy Phone - Transfer Call" work within an AI Agent? Specifically, how do I specify what number to transfer the call to? Do I just do that within the prompt?

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3 comments

· Sorted by Oldest

Marvin A.
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I’d put this outside of the agent step. e.g. have an exit condition set to let the agent know when to transfer/exit → next step tranfer call. That way it’s likely more reliable and you can simple set the value
Corey B.
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Ah okay. I somehow missed that there is a Transfer Call action despite looking for it. I'm guessing that it is probably best to put the End Call action outside of the step as well, right? For the same reasons.
Marvin A.
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Yes exactly :)

Marvin A.
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·
I’d put this outside of the agent step. e.g. have an exit condition set to let the agent know when to transfer/exit → next step tranfer call. That way it’s likely more reliable and you can simple set the value
Corey B.
·
·
Ah okay. I somehow missed that there is a Transfer Call action despite looking for it. I'm guessing that it is probably best to put the End Call action outside of the step as well, right? For the same reasons.
Marvin A.
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·
Yes exactly :)