Hi there!
Heads up—this will be a bit more technical. But since you’re already using these advanced features, I’m guessing you’ll be just fine! 😄
I’ve tested the “Handle in Same Task” feature with webhooks, and here’s how to make it work:
When you set the webhook to “Handle in Same Task” (as shown in the workflow screenshot), Lindy will process multiple webhook requests from the same user in the same conversation/task, rather than creating a new task each time.
How to Set It Up
1. Configure your webhook trigger with “Handle in Same Task” selected in the follow-up behavior dropdown.
2. Send your initial webhook request to Lindy.
3. For follow-up requests, you have two options:
Option 1: Use the followUpUrl that Lindy provides in its response
// Example response from Lindy:
{
"data": {
"conversationId": "YYYYYYYYYY",
"conversationUrl": "https://chat.lindy.ai/email-triager-XXXXXXXX/tasks?conversationId=YYYYYYYYYY",
"followUpUrl": "https://public.lindy.ai/api/v1/webhooks/lindy/XXXXXXXX?conversationId=YYYYYYYYYY"
}
}
Simply send your follow-up request to this followUpUrl (requires the follow-up action to be set up in your Lindy workflow).
Option 2: Include the conversationID in your next webhook request as query parameter
Example: Call https://public.lindy.ai/api/v1/webhooks/lindy/YOUR_WEBHOOK_ID?conversationId=YYYYYYYYYY
(don’t forget the Secret key inside your call!)
Make sure your webhook is configured with “Handle in Same Task” and include the conversationID from the initial response in your subsequent requests.
The key is to store either the followUpUrl or conversationID from the initial response and use it for all subsequent interactions with the same user.
For more detailed information, check out the Lindy Webhook Trigger Guide: https://www.lindy.ai/academy-lessons/webhook-triggers
Hope this helps! Let me know if you have any questions.
