Ulink O.

Commented on Fixing Callback URL and Verify Token Errors for Wh...·Posted in02 Support

Fixing Callback URL and Verify Token Errors for WhatsApp Integration

The callback URL or verify token couldn't be validated. Please verify the provided information or try again later. stuck in this error for days when connecting my 2nd whatsapp number. how to resolve?

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Posted in 02 Support·

Ulink O.

Issues with LindyAI WhatsApp Bot Stopping Messages: Causes and Solutions

Hi, Why sometimes, the lindyAI whatsapp bot stop messaging/replying user suddenly. It will onyl continue when user follow up on hte request?

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Posted in 02 Support·

Ulink O.

Using WhatsApp with LindyAI: Human-Handoff and Message Handling Queries

Hi All appreciate your input on the following:

1.
Can the WhatsApp number linked to LindyAI also be used manually by a human? For example, can Lindy AI handle messages during office hours, and a human take over the same number after office hours?If I have another WhatsApp Business number that uses message templates — when a customer selects an option (e.g., Option 1), can that selection be forwarded to Lindy AI for handling?

Can a human agent take over the same conversation if they believe Lindy AI has provided incorrect information?

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