I have a client that I am trying to setup LindyAI lead automations for, such as lead outreach via email, calling and what I/the client decides we should setup. I am at the OAuth point and getting stuck and the SuperAdmin isn't sure how to help me. Can you all please help me get un stuck. Below is the error code I am getting and followed by what HubSpot Breeze is recommending I do. As you all probably know Lindy is not in the HubSpot App marketplace. I have I believe all of the proper Permissions however I am not a Super Admin for this CRM which has over 65,000 contacts in it. I say the size of the contact count because I don't know if the owner will want to give me Super Admin privileges. Besides asking him for Super Admin privileges, what are my other options? Thank you!
“Authorization failed because your user account doesn’t have the necessary permissions to authorize the required scopes. Please reach out to your account super admin to request the needed permissions.”
means your HubSpot user account does not have the privileges required to grant the requested permission scopes to external apps like Lindy.ai. This can occur for any app, regardless of whether or not it is in the App Marketplace
How to resolve:
You must have either the “App Marketplace Access” permission on your HubSpot user account, or be made a “Super Admin” in the HubSpot portal.
If granting “App Marketplace Access” does not fix the error, you will need to be promoted to “Super Admin.”
Only users with these permissions can authorize apps to access sensitive scopes, such as those Lindy.ai is requesting (CRM record read/write, etc.).
What to do next:
- 1.
Contact your Super Admin (Casey) and request either “App Marketplace Access” or “Super Admin” status for your account so you can authorize integrations.
- 2.
Once these privileges are assigned, retry connecting Lindy.ai. You should then be able to approve the connection and scopes.
