Fixing Inbound Sales Call Assistant Trigger Configuration Issues

·Apr 19, 2025 08:41 PM·

Hey so I have setup an inbound sales call assistant using the following template : https://www.lindy.ai/academy-lessons/inbound-phone-calling-101 However, It appears that the inbound phone calling trigger is not setup properly. When I call the number I get a voice message telling me "This phone number has an invalid trigger configuration. Please check your trigger settings in your Lindy Account" Not sure what I have to do to make it work. I also paid for the phone number (10$) for this month.

👀1

10 comments

· Sorted by Oldest

Marvin A.
·
·
hey keshav! can you share the task URL with me? happy to look into whats happening here
Marvin A.
·
·
How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “conversationID” followed by a number 💡 Screenshots are also helpful!
Dylan T.
·
·
Keshav G. Dis this get resolved? I am facing the same issue at the moment, thanks
👀1
Marvin A.
·
·
hey Dylan T. can you please share the task URL so we can take a look? thanks!!
Shunei
·
·
hi Marvin A. I am getting the same error. here is the link to the task, can you please have a look. https://chat.lindy.ai/shuneis-workspace/lindy/inbound-phone-call-agent-6858ee3c8c9ff740d96aad8f/tasks?task=6858f18a2c7f8f2cf3b6048a
Shunei
·
·
here is the error message. it says make more than 2 simutaneous phone calls, but for testing, I only call from one phone.
Marvin A.
·
·
hey Shunei! thanks! will look into this. I’ll keep you posted
👍1
Emily S.
·
·
Any updates on this, please?
Alan S.
·
·
Any update on this? I'm also getting the same error.
Emily S.
·
·
For me it started working, but you need to delete all running tasks and not running tasks related to phone calls Than clear cache and cookies and sign in again