{"@context":"https://schema.org","@type":"DiscussionForumPosting","mainEntityOfPage":{"@type":"WebPage","@id":"/x/bug-reports/djgeylfm0qdc/knowledge-base-upload-issues-content-not-saving-pr"},"headline":"Knowledge Base Upload Issues: Content Not Saving Properly","text":"

It looks like the Knowledge Bases are not saving anything uploaded to it. I get a card saying it’s saved, but then go back into the modal and it’s blank

","url":"/x/bug-reports/djgeylfm0qdc/knowledge-base-upload-issues-content-not-saving-pr","author":{"@type":"Person","name":"Brandon S.","url":"/user/d2187270-afb8-4b76-b8d7-0ded2e3689a5"},"datePublished":"2025-04-13T15:13:36.268551+00:00","dateModified":"2025-04-14T18:19:21.363694+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0},"comment":[{"@type":"Comment","text":"

What are you trying to uplaod? Files?

","author":{"@type":"Person","name":"Marvin A.","url":"/user/b02c2e4d-f138-4fbc-9aab-e114c594e142"},"datePublished":"2025-04-14T18:18:03.787241+00:00","dateModified":"2025-04-14T18:18:03.787241+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0}},{"@type":"Comment","text":"

thx for reporting!

","author":{"@type":"Person","name":"Marvin A.","url":"/user/b02c2e4d-f138-4fbc-9aab-e114c594e142"},"datePublished":"2025-04-14T18:19:20.182494+00:00","dateModified":"2025-04-14T18:19:20.182494+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0}},{"@type":"Comment","text":"

this is fixed now

","author":{"@type":"Person","name":"Brandon S.","url":"/user/d2187270-afb8-4b76-b8d7-0ded2e3689a5"},"datePublished":"2025-04-14T18:18:52.764655+00:00","dateModified":"2025-04-14T18:18:52.764655+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0}},{"@type":"Comment","text":"

but yes it was Google Drive + Website. KB was not working yesterday at that time

","author":{"@type":"Person","name":"Brandon S.","url":"/user/d2187270-afb8-4b76-b8d7-0ded2e3689a5"},"datePublished":"2025-04-14T18:19:06.127279+00:00","dateModified":"2025-04-14T18:19:06.127279+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0}}]}

4 comments