Lack of Response from Support Impacting Credit Usage

I have flagged two but no response. I also send an email to support. No response either. And in the mean time the agents keeps consuming credits.

· Sorted by Oldest

Marvin A.
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Thanks for raising this, Martien. I understand it’s frustrating. I’ve flagged your issue internally so the team is aware. Support will reply shortly — in the meantime please hang tight.

Marvin A.
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Thanks for raising this, Martien. I understand it’s frustrating. I’ve flagged your issue internally so the team is aware. Support will reply shortly — in the meantime please hang tight.