Issues with OneDrive Integration for Knowledge Base Uploads

Ronnie P.

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It seems that the OneDrive integration isn't working. Has anyone had luck uploading OneDrive files to a knowledge base?

18 comments

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Ronnie P.
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Ethan K. known issue 🔝 ???
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RASHI
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Yeah, didn't work for me either, switched to Gdrive!
Ronnie P.
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Not an option for some of my clients. Switching to n8n for these workflows, unfortunately.
Ethan K.
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Hi Ronnie P. can you share the task URL? Sending to our eng team!
RASHI
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Yeah! I am seeing really low responses, the Lindy dosen't wake up when I am using email received trigger! Ethan K. Can you please look into this as well? https://chat.lindy.ai/kevin-meurers-workspace/lindy/w9-retriever-68b25897404b61c94dab79a3/editor?task=68b72332b44f452ced35616a
Ronnie P.
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Ethan K. this isn't specific to one task. It seems that the OneDrive knowledge base integration doesn't work
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Ethan K.
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Integrations team is taking a look at the onedrive issue
Ethan K.
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RASHI this appears to be configured correctly. If you are testing and sending emails from the same address then tasks won't appear
Ethan K.
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Can you confirm the inbox is receiving mails? If so I will escalate!
Ronnie P.
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Ethan K. if possible, the entire suite of Outlook integrations should be looked at. Lots of issues
Ethan K.
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Will do! If you run into anything specifically a description of the issue/integration/action + task URL is how I can relay to eng team for quickest resolution
RASHI
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Ethan K. yes, the inbox is receiving emails! It would be helpful if you could escalate
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Ethan K.
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Just escalated!
RASHI
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It seems to work in testing Ethan K. - both the triggers of new row added and email received. But, without testing, its not working.
Ethan K.
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RASHI re emails here we took a look and any email that is attached to a previous thread will remain in the same task