Help Needed: Issues with Outreacher Lindy and Outlook Connection | Lindy Community

Help Needed: Issues with Outreacher Lindy and Outlook Connection

Hello All, Anyone's help would be much appreciated- we are having issues with our Outreacher Lindy- whether we use the outreacher template or try to build our own outreach Lindy, Lindy won't seem to connect to my outlook properly. Rather than sending from my personal work email, connected via outlook, the sender is showing as "outlook_988ABE4DD19F689@outlook.com". Does anyone know how to solve this? This sender name obviously looks very spammy and will tank our email campaigns. Thank you!!

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3 comments

Marvin A.
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hey! happy to take a look at what’s happening here. can you please share the task url?
Marvin A.
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How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “task” followed by a number Screenshots are also helpful!
Alexander M.
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Hi Marvin, Here is the lead outreach task url: https://chat.lindy.ai/alexander-magees-workspace/lindy/lead-outreacher-68481d98bbd3260d857426c3/tasks?task=6848223e4adf3786a621d66c Please note, I tried to start fresh this morning by deleting my previous Lindys, reconnecting my email accounts etc and no luck. Florent (or Flo's Lindy) are also working on this as he said he's never seen this before. Emails appear to be sent by ""outlook_988ABE4DD19F59F5@outlook.com <alex@pyromatics.ca>" so my email is there at the end, but with all the spammyness before it. We are also having issues with lead generator. This morning I requested 20 leads in a specific city with contact information, Lindy generated only 2 leads without any contact info. I then requested Lindy to expand search parameters to find 20 companies with a contact, Lindy generated a google doc with only 9. This request/process utilized 1,800 credits. https://chat.lindy.ai/alexander-magees-workspace/lindy/lead-generator-6841f541a253deb836c52149/tasks?task=68481e6e391b2e229a10b985