Issue with Meeting Notetaker: Stopped After Recording
Hey, I have an issue with my meeting notetaker, it recorded the meeting but stopped after and did not go through the next steps. Is there a way to tell it to continue?
Was Lindy actually able to join the meeting?
Can you share that task url? How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “conversationID” followed by a number 💡 Screenshots are also helpful!
Yes, Lindy was on the call can I send the task URL here?
Yes!
hmm looks like for this particular meeting Lindy was not accepted to join the meeting (she was waiting in the lobby + not admitted nor declined)
can you confirm that this might have been the case? 🤔 Or are you 100% sure you admitted her ?
Soooo… Laurie F. our engineer Ian went above and beyond on this one. What happened was an outage on a third-party provider we use for the transcription → caused an error and stopped the flow. Ian managed to get back the actual recording and reinitiated the task. So you now have the full task executed. He also made sure to handle this edge-case better in the future so it won’t happen again :)