Transforming Support with Lindy: A Truemed Success Story

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Eternally grateful for Lindy 🙏 We started to use Lindy in April to answer our support emails at Truemed, and now just a few months later Lindy is handling 1/3 of our support work and has sent over 5k emails. As the business grows this fundamentally changes the typical dynamic where we'd be getting ready to grow a massive overseas staff. Thank you Lindy team!

3 comments

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Eli D.
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How wonderful do you mind me how much does it cost you monthly to have this running man?
Colin B.
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Leo Y. We luckily had a semi-extensive KB before AI became a thing. I will say that having a Lindy read your emails and draft KB articles for you is a must-have. I frankly found lindy super easy to use for basic FAQs (define intent w/ conditions, give lindy knowledge, have it write email). Once i saw it work once I knew this was the future
♥️4
Leo Y.
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Woah impressive build! How long did it take you to build out the knowledge base, and how did you learn how to do all this?

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Eli D.
·
·
How wonderful do you mind me how much does it cost you monthly to have this running man?
Colin B.
·
·
Leo Y. We luckily had a semi-extensive KB before AI became a thing. I will say that having a Lindy read your emails and draft KB articles for you is a must-have. I frankly found lindy super easy to use for basic FAQs (define intent w/ conditions, give lindy knowledge, have it write email). Once i saw it work once I knew this was the future
♥️4
Leo Y.
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Woah impressive build! How long did it take you to build out the knowledge base, and how did you learn how to do all this?