Live Chat Performance Concerns: Loading Issues and Speed Challenges

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There's an issue that I'd like to highlight is that there are times when the live chat keeps on loading, and also a lot of times is quite slow. My concern is that this might lead to lead loss and potential customer loss if I set it up for my clients (which I plan to do soon). Requesting the wonderful team Lindy to look into this. Thanks

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3 comments

Marvin A.
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Jason! Thanks for flagging this
Marvin A.
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can you please share the task URL of that chat so I can have a look?
Marvin A.
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How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “conversationID” followed by a number 💡 Screenshots are also helpful!