Frustration with Support: No Response After Multiple Emails

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It's been a week now of getting error messages and I still haven't heard from support after 3 emails. Not sure where to go from here.

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Inaan D.
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Hey Ron R. ! So sorry to hear that 😞 could you shoot me a task link / agent link? I will get back to you with my findings super quick!
Ron R.
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I sent you a DM

Inaan D.
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Hey Ron R. ! So sorry to hear that 😞 could you shoot me a task link / agent link? I will get back to you with my findings super quick!
Ron R.
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I sent you a DM