Need Help with Copied Workflow Modifications and Ticket Status

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I am not sure if he logged the ticket or not, I can not make changes to a copied agent, without making changes to the parent workflow, when I try to change the copied flow, it edits the original, which I dont want it to do. Have pasted the proper IDs into the chat agent, but no joy. Any guidance would be much appreciated, as it has been 2 weeks now.

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1 comment

· Sorted by Oldest

Marvin A.
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thanks for flagging, Brian! Can you please share the task URL? A short video of you trying to copy + edit the agent would be very much appreciated too 🙏🏾 Happy to take a look!

Marvin A.
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thanks for flagging, Brian! Can you please share the task URL? A short video of you trying to copy + edit the agent would be very much appreciated too 🙏🏾 Happy to take a look!