Issues Retrieving Contact Details from HubSpot Deal Data

·Apr 28, 2025 10:13 PM·

Hi, I'm getting no response from support email, so thought I'd try here as a last ditch attempt. I'm trying to get all data from a Deal in Hubspot to then email the customer contact. I can connect and find the deal once in a specific stage, however, the Hubspot retrieval logic seems flawed and regardless of how I phrase the prompt, the contact details returned are those for the deal owner, not the associated contact. Please can you help/advise how I resolve this? Thanks

8 comments

· Sorted by Oldest

Daniel B.
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https://chat.lindy.ai/account-management-bot-6809f6fa7d0992e78cf9cf20/tasks?task=68[…]&e=680feeb576cf0dccf7a56e89&testRunId=680ff30b0cd15c767e53f37d - edited the url - this is the correct one
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Daniel B.
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I've edited the flow a bunch of times to try to get this to work in different ways, trying to work around not being able to get the correct contact details from Hubspot, so the flow is a bit of a mess presently as I've exhausted all work arounds I can think of
Marvin A.
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So you’re saying this ID is the deal owners ID and should actually be the actual contact, correct?
Marvin A.
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Are we talking about the New Deal in Stage trigger? Or something else?
Daniel B.
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Marvin A. yes, new deal in stage trigger. The ID you've highlighted is the Deal ID. On each deal is a Deal Owner which is internal to the company and the more useful Associated contact. It's the Associated contact that I want to extract/work with, but no matter what I try, it's always the Deal owner email address that gets retrieved
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Daniel B.
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Hi, any thoughts/update on how to retrieve the correct information?
Daniel B.
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I gave up and have found a workaround using Zapier.
Marvin A.
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thanks for reporting! sorry we coulnd’t find a solution in time. Sharing this with the team to see if there is something to be fixed!