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Best Approach for Pronouncing Company Name in AI Voice Calls

Avatar of Paulo C.Paulo C.
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I want to ensure the AI Agent for phone calls pronounces the name of our company correctly. Which approach do you recommend? Using the International Phonetic Alphabet (IPA), SML (Speech Synthesis Markup Language) or an approximate transcription based on English sounds? Lindy chat said it don't have specific information in it's knowledge base for this situation

2 comments

  • Avatar of Paulo C.
    Paulo C.
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    If anyone is interested, I changed the name of my company to the way it's supposed to be spoke using the International Phonetic Alphabet (IPA) and it worked. I don't know if any of the other options I wrote are better, but this one worked. But I couldn't write my company's name in "normal english" anymore on the same prompt, because the bot would say it the wrong way occasionaly.

    🙌1
  • Avatar of Marvin A.
    Marvin A.
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    Thanks for sharing Paulo C. I might steal and use this insight myself 😄 seems like a good approach here.

    ❤️1