Troubleshooting Lindy: Why She Won't Respond to Messages

Jared W. · 2025-04-29 03:46:01.149816+00

my lindy won't respond to my test chat message. I went through the setup guide multiple time and I can't get it to work. I don't think she likes me.:sleepy:

Troubleshooting Lindy: Why She Won't Respond to Messages | Lindy Community

Jared W.
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Also it didnt actually create the calendar event (but said it did) or slack notification
Jared W.
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i dont understand why it responds in different windows and not others. I understand when its a Lindy response in the task window. But I don't understand why it responds in the test box but not in the embed box.
Jared W.
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I did an agent bc I wasnt sure how to specify what needs to be done on a google sheet step...it doesn't give me a prompt option to tell the sheet what to do. Also, I wasn't sure it would handle it if pointed all the exit conditions to it.
Marvin A.
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the agent step will need a little more guidance as to when to exit (and not respond internally) e.g. “Exit immediately after you updated the sheet” → you could also replace it with a google sheets action in this case
Jared W.
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https://chat.lindy.ai/gravel-guy-68122f0ee9567e3ba49cb3b9/tasks?testRunId=6812e30f5[…]886b1&task=681366d0e45753ad2e4ee8ad&e=6812d368a31b7aaef373b5a3
Jared W.
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Well I thought it was working great. It’s stuck on the email and phone number step. It seems pretty clear as in all the other steps. It is responding in the testing chat but not the embed chat.
Jared W.
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Well that was really confusing. It’s working great! You’re the man!
Marvin A.
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Marvin A.
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Hey jared —so in the video you are typing into the testing modal. But you want the Lindy to reply to you via the chat embed (which it did, you can see that in the test view 🙂 ) So in order to see that reply → open up the Embed where you typed in “hi”
Jared W.
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My message doesn't show up: https://share.zight.com/GGu96GrZ
Jared W.
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I tried to be as detailed as possible and it still will not chat past the first message. https://chat.lindy.ai/gravel-guy-68122f0ee9567e3ba49cb3b9/tasks?e=6812d183a31b7aaef[…]stRunId=6812e30f56f30410c39886b1&task=6812e23986125e8b8ba93c8b
Marvin A.
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yeah we do have a website customer support template too if that’s helpful — we also offer to build Lindy’s if that’s interesting for you.
Jared W.
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I'm not trying to reinvent the wheel, I just want it to work.
Marvin A.
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awesome! again these are just recommendations —there are many ways to build but that’s what I’ve seen work well 🙂
Jared W.
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super helpful! thanks...there is way more nuance than I expected.
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