I created a Retell workflow (Inbound + Outbound) for a property management/real estate firm - that's why I have it fresh. Craig S. Since I'm getting used to working with the Telco-Infra at the top level (Twilio + Retell), I don't believe I'll be using Lindy's for this particular case. Why?
Retell already integrates ElevenLabs' for the voice agents' voice (.. which is superior to Lindy's current voices)
Lindy's credit usage can be consumed rapidly if you have a busy phone line (remember # of calls from actual customers + unsolicited services + spam + wrong numbers),
Lindy's Phone # cost is $10 p/mo, and likely there might be certain limitations.
Twilio is $1.50 p/mo, and Retell is $2.00 p/mo if you go this easier route, and
I don't have to have an underlying subscription to host the telco infrastructure.. it's a pay-as-you-go basis
.... My clients appreciate cost savings wherever possible and with less redundancy. However, I totally see the benefits of having the automations at the CRM level, enriching contacts, firing emails, and prepping summaries for marketing, sales, and customer support teams for your property management use cases. In other words, Lindy's can digest all the incoming data from Retell, and keep your CRM neatly organized and updated! Here's a video tutorial from Lindy recorded by Ethan K. - Not sure yet if we have a template in Lindy's cookbook.
Demo: go to Minute 11:45 for the actual demo
