It should also be possible in Retell using the webhook. I envision the automation like this:
Use Case:
Outbound campaign for FB Leads / Google Form, etc
- 1.
Lead completes the intake form
- 2.
Lead's data to Google Sheet (or your CRM)
- 3.
Once a new row is added, fire the webhook
- 4.
Incoming webhook to Retell
- 5.
Retell Agent call or sms the lead
(*) SMS requires prior A2P authorization
Gabe M.