Gmail Formatting
Issue I'm Experiencing
When Lindy sends out my emails via Gmail, the formatting is not being preserved. Specifically:
Italicized quotations (like "Outstanding!") are appearing as plain text
Bolded names (like Anna Winter) are appearing as plain text
The markdown formatting in my template is being stripped out
My Template Uses Markdown Formatting
In my template, I have:
*"Outstanding!"* -- **Anna Winter**
*"Blown away!"* -- **Peps6Co**
But recipients are seeing plain text without any formatting.
Questions for Lindy
- 1.
Does Lindy currently send emails as plain text or HTML?
- 2.
Can Lindy send multipart emails? (emails that contain both plain text and HTML versions - the recipient's email client chooses which to display)
- 3.
What's the best way to include formatting in my email template while maintaining good deliverability?
Recommendations from Claude AI
Claude suggests the following options:
Option 1: Multipart Emails (BEST for deliverability + formatting)
Send both plain text AND HTML versions in the same email
Email clients automatically choose which version to display
Best deliverability because spam filters see the plain text version
Recipients with HTML support see the formatted version
This is the gold standard for professional emails
Option 2: Simple HTML Emails (GOOD if multipart isn't available)
Use basic HTML formatting like <em>"Outstanding!"</em> -- <strong>Anna Wintour</strong>
Simple HTML (just italics/bold) typically doesn't trigger spam filters
Since these are response emails (customers contacted me first, not cold outreach), deliverability risk is lower
Keep the HTML simple - no heavy images, excessive links, or complex code
Option 3: Plain Text Only (SAFEST for deliverability, but no formatting)
Best for cold outreach or if deliverability is a concern
Not ideal for my use case since formatting adds professionalism
What I Need from Lindy
Please let me know:
- 1.
What format does Lindy currently send emails in?
- 2.
Can you configure Lindy to send multipart emails?
- 3.
If I need to use HTML in my template, what's the proper syntax for Lindy to recognize and send it correctly?
- 4.
Are there any deliverability best practices or limitations I should know about when using Lindy for email responses?
Thank you!
