Marvin S.

for context — we received a message in Spanish through Lindy Embed, and it responded in English.

Not on Lindy Embed though, no?

here's an example of a task that I can't log, because it's just idle. would be great to be able to:

it's more the earlier than the latter, but a little bit of both. fresh chat context is nice to have. and on my end, it's hard to collect data on sessions that are just idling, and do not represent any sort of completion/resolution (attaching a screenshot of how we collect data, and evaluate the performance of the Lindy based on results)

I tried ending the session by putting an "Observe" action at the end of my workflow but no dice

would be great to have a Lindy Embed "End session" action to resolve this

yeah I have that going, but if the customer messages the embed again, it wakes up 😅