Issue with Inbound Call Not Proceeding in Workflow Steps

Our inbound phone agent had a call end that then did not go through any of the subsequent steps in the workflow.

· Sorted by Oldest

Alon J.
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Hi Anna - Do you mind sending me the task URL that is associated with the example you're referring to? Happy to take a look
Anna C.
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tagged in other channel

Alon J.
·
·
Hi Anna - Do you mind sending me the task URL that is associated with the example you're referring to? Happy to take a look
Anna C.
·
·
tagged in other channel