Frustration Over Unresolved Issue and Credit Usage

·Jan 04, 2026 05:42 AM·

Same problem for the past 5 days and every time I try to check it consumes some credits. So frustrating!! Alon J. There hasn't been any update from the support team. I will be seeking a refund if this is unresolved.

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1 comment

· Sorted by Oldest

Alon J.
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Hi Dastak, Thanks for following up -- I've sent this over to my eng team to look into as I'm having trouble seeing what's going on in the backend. I sincerely apologize about the inconvenience. I will follow up once I have any more information 😞

Alon J.
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Hi Dastak, Thanks for following up -- I've sent this over to my eng team to look into as I'm having trouble seeing what's going on in the backend. I sincerely apologize about the inconvenience. I will follow up once I have any more information 😞