Hey Lauren! I think this is an issue on our side. I've reported it but haven't gotten an update yet unfortunately 😞 I've re-escalated hoping that an eng will look into it sooner!
Alon J. thanks for the update! Thanh P. and I were chatting about it and he said that he rolled back to nano 2 and it seems to work so it might be a bug thats with nano pro model 💁🏻♀️