Issue with Email Content and Freshdesk Ticket Creation for Subscription Cancellation Task
Hi, This is one of my current task. https://chat.lindy.ai/praveenkumar-eswaraprasads-workspace/lindy/flow-manager-699dd8b8d5f73ab67d8c01bb/tasks?task=69a18b2f852d3e18225895fe In this the email expected to be send if the condition met is
Hello,
Thank you for your email.
If you have signed up via our website, please log in, go to the 'account page' and you will see the option to cancel.
If you would like to cancel your membership through Apple Podcasts, please go to your Apple podcasts app, click on your profile, and select 'manage subscriptions'.
Best,
teamBut currently receiving
Hi Praveenkumar,
I've received your request to cancel your subscription. Here are the options to proceed:
- If you signed up via our website: log in, go to the Account page, and you will see the option to cancel.
- If you'd like to cancel via Apple Podcasts: open the Apple Podcasts app, tap your profile, and select 'manage subscriptions'.
If you intended to pause instead or need help with the process, reply to this email and I'll assist.
Hello,
Thank you for your email.
If you have signed up via our website, please log in, go to the 'account page' and you will see the option to cancel.
If you would like to cancel your membership through Apple Podcasts, please go to your Apple podcasts app, click on your profile, and select 'manage subscriptions'.
Best,
teamAnd also the creation of freshdesk ticket is failing with different reasons each time. can some one help me with this?
