Issues with File and Folder Management: Seeking Stability Update | Lindy Community

Issues with File and Folder Management: Seeking Stability Update

Hi, Lindy. Lots of issues with folders and files today. I've lost hierarchical folder structures, now have duplicate folders and files, am missing files, and have files that were renamed that reverted back to their previous names. Is there anything going on in the backend that may be causing these issues? If so, any ETA on stable environment? I'd rather pause dev/deployments for a day if you're expecting to have things resolved soon.

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14 comments

Marvin A.
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yes — on call eng is working on this so should be resolved soon 🙏🏾
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Ronnie P.
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Any updates here? I'm still missing files. Thanks.
Ronnie P.
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The missing files have onboarding sequences for my community members. These sequences do not exist in the shared Lindys, so I need to rebuild the files if they aren't recoverable.
Ronnie P.
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Further, I can now see that the same Lindy files are showing up in multiple folders...
Ronnie P.
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Alon J. Marvin A. Unfortunately, I am still running into issues with files and folders. In the attached video you can see that folders marked as containing files are empty (missing files), while other folders indicate fewer files than what are stored.
Alon J.
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Hey Ronnie, Ugh! Are you still getting this issue? Do you mind checking again when you get a moment?
Ronnie P.
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The "tip" no longer shows up when hoover my mouse over a folder. At this point, I've lost track of which files were in the folders. I'll report back.
Ronnie P.
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Additionally, my folders just "blew up" again. I duplicated a Lindy and now the folders in My Lindies have lost their hierarchy.
Ronnie P.
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And a Client folder has now disappeared.
Alon J.
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Hey Ronnie! Have you refreshed your browser since Friday? As in fully closed all Lindy tabs and re-open
Ronnie P.
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I will give this a try when I am back at my computer.
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Ronnie P.
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Unfortunately, the problem persists. Folder hierarchy is being lost, causing child folders to move from parent folders to the root My Lindies folder.
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Alon J.
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Oh no - Do you mind creating another video walking through what's going on in this case, more specifically? Has anything changed at all since the fix was deployed?
Ronnie P.
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I will DM you the video link.