Agent error using Gmail_fsepm_SendToGmail tool intermittently - solutions?

I’m getting Agent tried to use tool "Gmail_fsepm_SendToGmail" but it is not available from time to time (example). What can I do about it?

· Sorted by Oldest

Alon J.
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Hey Vincenz! Hmm - I'm flagging this to my team, however, I would just advise in the prompt to mention something along the lines of "Only use the Send Reply Gmail action"
Vincenz
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Any findings?
Vincenz
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Another example, example 2
Alon J.
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Hey Vincenz! Ahhh I apologize, I totally missed your bump. It looks like the 'Send Reply' skill in your AI Agent somehow was not connected to the previous thread. I think there was an error somehow when setting it. I've deleted it and re-added it and it looks correct now. Are you able to try again and let me know if you continue to have any issues? Thank you for your patience and apologies that I missed the followup here!

Alon J.
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·
Hey Vincenz! Hmm - I'm flagging this to my team, however, I would just advise in the prompt to mention something along the lines of "Only use the Send Reply Gmail action"
Vincenz
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·
Any findings?
Vincenz
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·
Another example, example 2
Alon J.
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·
Hey Vincenz! Ahhh I apologize, I totally missed your bump. It looks like the 'Send Reply' skill in your AI Agent somehow was not connected to the previous thread. I think there was an error somehow when setting it. I've deleted it and re-added it and it looks correct now. Are you able to try again and let me know if you continue to have any issues? Thank you for your patience and apologies that I missed the followup here!