Hi Lindy team! I'm having issues with my Knowledge Base files and web links disappearing/not syncing. For example, I had 20+ files in a Knowledge Base on Friday and this morning it's showing zero. Similarly, for my web links, my existing web links are in the Knowledge base, but every time I add a new one it's stuck on "syncing" (and never shows as actually "synced"). This issue has been pretty consistent since I've begun testing. I've tried refreshing, clearing cache, logging out and logging back in. Any other suggestions?
As an example, I uploaded the attached links yesterday to my knowledge base and they still haven't synced.
Hey Travis! Thanks for reporting. The display about syncing status is in fact a bit buggy (we have a ticket to fix that) but if it was syncing for a day you should be good to go. Have you spot checked it in a task?
Regarding disappearance of KB content thatβs concerning to me! Can you share the (browser) URL to the Lindy that lost content and let me know what you tried to sync?
Hey Marvin A. thanks for following up! I think my KB issue might. be related to the "displaying" of syncing statuses, because when I reload KB content that went "missing" it'll show that it last synced "24 hours ago" (for example). I'm no longer having this issue, but if it occurs again, I'll be sure to reach back out. Thanks for the support!
