Questions About User Invitations and Costs in Lindy Workspace

Andy S. · 2026-01-05T16:13:21.456Z

I’ve invited users to join my Lindy workspace so that they can use my agents. I understand that I will pay an additional $19.99 per user (correct?). When an invited user clicked to accept my invitation, they got notification that they needed to sign up for a Lindy account. Is this the way it is supposed to work or did I configure improperly somehow?

Questions About User Invitations and Costs in Lindy Workspace | Lindy Community

10 comments

· Sorted by Oldest

Alon J.
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Hey Andy! That's correct, that's how it should work 🙂 Users will still need to create an account when they join your workspace
Alon J.
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It also does cost $19.99 per extra user in your workspace!
Alon J.
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To clarify, they should be creating their own account + login details, not a separate workspace. Do you understand it as they are creating a separate workspace? If so, do you mind sending screenshots of what's happening here?
Andy S.
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Thanks for the response, Alon. Yes, I now undertand that they need to create an account, but that it will be for my workspace based on the invitation I sent. They will not be billed for it, though, rather I will: correct?
Alon J.
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That’s correct!
Andy S.
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Email from one of the people I invited who tried to set up an account unsuccessfully. Another person thought they were asked to pay for an account, but I don’t have a screenshot of that interaction - I’ll send it if I get it. All four people that I invited to join my workspace are from a client, so their emails are different from mine, if that has any bearing.
Alon J.
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Hmm, domain shouldn't affect being able to join the same workspace. I'm going to attempt to repro this to see if I have any issues!
Alon J.
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Hmmm ok I'm not able to reproduce this - I'll get my engineering team to take a look to see if we can identify anything wrong with the signup flor for Dan. Do you mind letting me know if any other users are having issues to? And if so, what is their respective email 🙏
Alon J.
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Hey Andy S. My engineering team doesn't see anything wrong in our system. For Dan, do you mind asking him to send a quick video of him accepting the invite via the email and following the signup flow? It should work as expected. The video will help to identify if anything is wrong. Feel free to DM me the video 🙂
Andy S.
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I’ve asked Dan but haven’t heard back yet. So, I’ll work on getting a video tomorrow. Can you see the four people I’ve invited to join my workspace? I can’t seem to find any indication of that. I’ve gotten emails from Lindy letting me know that two people have responded or accepted my invitation. One is Dan and the other is Brian Anderson. Neither have been able to set up an account,

Alon J.
·
·
Hey Andy! That's correct, that's how it should work 🙂 Users will still need to create an account when they join your workspace
Alon J.
·
·
It also does cost $19.99 per extra user in your workspace!
Alon J.
·
·
To clarify, they should be creating their own account + login details, not a separate workspace. Do you understand it as they are creating a separate workspace? If so, do you mind sending screenshots of what's happening here?
Andy S.
·
·
Thanks for the response, Alon. Yes, I now undertand that they need to create an account, but that it will be for my workspace based on the invitation I sent. They will not be billed for it, though, rather I will: correct?
Alon J.
·
·
That’s correct!
Andy S.
·
·
Email from one of the people I invited who tried to set up an account unsuccessfully. Another person thought they were asked to pay for an account, but I don’t have a screenshot of that interaction - I’ll send it if I get it. All four people that I invited to join my workspace are from a client, so their emails are different from mine, if that has any bearing.
Alon J.
·
·
Hmm, domain shouldn't affect being able to join the same workspace. I'm going to attempt to repro this to see if I have any issues!
Alon J.
·
·
Hmmm ok I'm not able to reproduce this - I'll get my engineering team to take a look to see if we can identify anything wrong with the signup flor for Dan. Do you mind letting me know if any other users are having issues to? And if so, what is their respective email 🙏
Alon J.
·
·
Hey Andy S. My engineering team doesn't see anything wrong in our system. For Dan, do you mind asking him to send a quick video of him accepting the invite via the email and following the signup flow? It should work as expected. The video will help to identify if anything is wrong. Feel free to DM me the video 🙂
Andy S.
·
·
I’ve asked Dan but haven’t heard back yet. So, I’ll work on getting a video tomorrow. Can you see the four people I’ve invited to join my workspace? I can’t seem to find any indication of that. I’ve gotten emails from Lindy letting me know that two people have responded or accepted my invitation. One is Dan and the other is Brian Anderson. Neither have been able to set up an account,