Zendesk Create Ticket Action Missing Requester Field – How to Add or Workaround?

·Mar 20, 2026 08:15 PM·

The Zendesk "create ticket" action is missing a field to specify a "requester", which makes the action useless to create a ticker for a user. Can additional fields be exposed? Is there a trick I'm missing?

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Zendesk Create Ticket Action Missing Requester Field – How to Add or Workaround?

Jurie P.

·Mar 20, 2026 08:15 PM·

The Zendesk "create ticket" action is missing a field to specify a "requester", which makes the action useless to create a ticker for a user. Can additional fields be exposed? Is there a trick I'm missing?