Issues with Lindy v3.0 Subscription and Scheduling Bug Report

Jan Š. · 2025-08-06T09:33:53.667Z

Hi Lindy support, I have two issues to report: 1. I got an email about Lindy v3.0 and trial offer -- but when I accepted, it immediately charged my credit card and it acts as a normal Pro subscription 2. I had one lindy scheduled for 8am this morning, but it's been stuck for past 2.5 hrs and the sandbox says it's asleep. It didn't throw any errors or explanations, seems like a bug in the execution flow... Task ID: 6892fd91c02f5146fe6bb532

Issues with Lindy v3.0 Subscription and Scheduling Bug Report | Lindy Community

13 comments

· Sorted by Oldest

Jan Š.
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It's just a toy flow to test the platform, but it made quite a bad initial impression:
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Alon J.
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Hey Jan - Oh no! Happy to make this right. I'll move you over to a trial plan, refund your CC, and dig into why this happened. If you could share the exact task URL, I can take a look at that Lindy for you and see what's going on! How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request
Jan Š.
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Thank you, Alon J.! When you say "support request" do you mean here or elsewhere? The url is: https://chat.lindy.ai/jan-simls-workspace/lindy/daily-swim-trunks-deal-finder-6891f05ddce8b580f0405016/tasks Btw. it still just hangs there with the loading animation... Not sure how to terminate it
Alon J.
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Ah, apologies - Yes here 🙂
Alon J.
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Ok I see -- I believe what's happening is that it's not given clear enough instructions. I think you'll have to give it more specific instructions for how to get to the swim trunks category to pull what information For example;
Go to X website
Click on 'Men's cateogry
Click on 'Swim Trunks'
Pull the best deals from this list

After completed, go to X website
Click on, etc.....
In this instance, if you'd like to stop the task, you can either hit 'Stop' or 'Delete' - However, since it's trapped in a weird state, you may have to 'delete' it here. Please let me know if that helps!
Loading attachments
Jan Š.
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Ah, okay! that's helpful... but also confusing wrt to this failure mode. But I'll try it again and differently! Thank you
🙌1
Jan Š.
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FYI. I think that bug was somehow linked to the chat UI as well -- when I clicked to create new agent, it was showing the same "stuck" task from this morning. Only full website refresh, showed me the actual create agent flow.
Jan Š.
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I tried to setup a new flow but one of the steps keeps saying "Action configuration references a node that was disconnected or deleted" even though I checked every single config and there is no reference to deleted stuff...
Jan Š.
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I had to re-add the node from scratch -- I think something in the node logic wasn't updated
Jan Š.
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I created a new flow with more tools and more detail and it got stuck again already in testing and I cannot do anything to get out: this is 15mins ago: I tried deleting various steps and this timer step, but it doesn't reset the execution. Is everything else working normally for others? Alon J.
Loading attachments
Jan Š.
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After some desparate clicking around, google search started.. it seemed stuck waiting for my confirmation but it was greyed out at the same time... It's odd because I set it for "Never ask for confirmation"
Jan Š.
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That old test task is still hanging there - stuck at the "timer" step:
Loading attachments
Jan Š.
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I'll see what happens tomorrow morning!

Jan Š.
·
·
It's just a toy flow to test the platform, but it made quite a bad initial impression:
Loading attachments
Alon J.
·
·
Hey Jan - Oh no! Happy to make this right. I'll move you over to a trial plan, refund your CC, and dig into why this happened. If you could share the exact task URL, I can take a look at that Lindy for you and see what's going on! How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request
Jan Š.
·
·
Thank you, Alon J.! When you say "support request" do you mean here or elsewhere? The url is: https://chat.lindy.ai/jan-simls-workspace/lindy/daily-swim-trunks-deal-finder-6891f05ddce8b580f0405016/tasks Btw. it still just hangs there with the loading animation... Not sure how to terminate it
Alon J.
·
·
Ah, apologies - Yes here 🙂
Alon J.
·
·
Ok I see -- I believe what's happening is that it's not given clear enough instructions. I think you'll have to give it more specific instructions for how to get to the swim trunks category to pull what information For example;
Go to X website
Click on 'Men's cateogry
Click on 'Swim Trunks'
Pull the best deals from this list

After completed, go to X website
Click on, etc.....
In this instance, if you'd like to stop the task, you can either hit 'Stop' or 'Delete' - However, since it's trapped in a weird state, you may have to 'delete' it here. Please let me know if that helps!
Loading attachments
Jan Š.
·
·
Ah, okay! that's helpful... but also confusing wrt to this failure mode. But I'll try it again and differently! Thank you
🙌1
Jan Š.
·
·
FYI. I think that bug was somehow linked to the chat UI as well -- when I clicked to create new agent, it was showing the same "stuck" task from this morning. Only full website refresh, showed me the actual create agent flow.
Jan Š.
·
·
I tried to setup a new flow but one of the steps keeps saying "Action configuration references a node that was disconnected or deleted" even though I checked every single config and there is no reference to deleted stuff...
Jan Š.
·
·
I had to re-add the node from scratch -- I think something in the node logic wasn't updated
Jan Š.
·
·
I created a new flow with more tools and more detail and it got stuck again already in testing and I cannot do anything to get out: this is 15mins ago: I tried deleting various steps and this timer step, but it doesn't reset the execution. Is everything else working normally for others? Alon J.
Loading attachments
Jan Š.
·
·
After some desparate clicking around, google search started.. it seemed stuck waiting for my confirmation but it was greyed out at the same time... It's odd because I set it for "Never ask for confirmation"
Jan Š.
·
·
That old test task is still hanging there - stuck at the "timer" step:
Loading attachments
Jan Š.
·
·
I'll see what happens tomorrow morning!