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Can I add my knowledge base to the global Lindy account?

·Jan 08, 2026 08:25 PM·

Do I have to be an admin to add my knowledge base to the global Lindy account? I'd like my agent to scrape it but I don't have the tab visible.

5 comments

· Sorted by Oldest

Alon J.
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Hey Zoe! Happy to help! Just to clarify, what do you mean by the global Lindy account? How is your team currently set up? Every user within the team should be able to add a knowledge base. Which tab are you referring to that is not visible?
Zoe O.
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Hi Alon, I've been using your agent builder to ask questions. It claims that I should have a "Knowledge" tab in sidebar, which I do not. When I click "Configure" on the "Search Knowledge Base" skill, there are no options to configure.
Alon J.
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Hey Zoe - Do you mind sending the link to the chat that you've been having with the agent builder? Happy to take a look
Zoe O.
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Not sure how to send a link to the chat but here's the URL that I'm currently on; https://chat.lindy.ai/trinsic/lindy/support-answer-drafter-695fcacb085088e43aa2759a/editor?e=695fcacc085088e43aa27612
Alon J.
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AH, I see! You will actually have to add a knowledge base by following the steps like in the documentation provided here. It's currently added as a skill in the sidebar (per my image), but you will need to add it as its own action in its own step beforehand. This will allow you to configure the knowledge base as you wish! Please let me know if that helps 🙏