Issues with Lindy CMO: Struggling with Repeated Document Creation

·Nov 04, 2025 03:42 PM·

the new lindy cmo is acting really strange for me.. i am unable to ask it any question, anything i type, it just automatically goes into the same loop and creates the same set of docs again … i tried 4 times, i have no 35 docs, and lost 2000 credits 😞

👀1

6 comments

· Sorted by Oldest

Florian A.
·
·
i recorded it when it happened.. sent to support/feedback email but i dont think anything happens with that.. https://a.cl.ly/NQuGRE4K
Alon J.
·
·
Hey Florian! Thanks for sending the video -- Are you able to send over the Link to this? Happy to take a look! Also, which email did you reach out to? I don't see anything other than an Oct 1st email 🙏
Florian A.
·
·
there is no email.. it’s just a pop up for support in the platform.. when you say send the link.. which exact one do you need ? something like this: https://chat.lindy.ai/florian-auckenthalers-workspace/lindy/ai-cmo-research-agent-6901e84e31eb165822cc0f0a/tasks?task=6901e8f59928fc04065b6625
Florian A.
·
·
Alon J.
Florian A.
·
·
i didnt see any other area for support https://a.cl.ly/P8uPd4bY
Alon J.
·
·
Thanks Florian -- That's the correct link! Why it didn't your questions is because it didn't have an Agent Step at the time when you asked the question. What I would do here is add an agent step at the end of the workflow. You can put the 'Send Message' action in it as well. I would advise adding a prompt within the agent step saying something along the lines of "You should answer any questions the user has." -- You'll need to add this anywhere within the workflow if you'd like to communicate back and forth with it. Please let me know if that helps 🙏 You'll have to set a new task for this to implement after adding + deploying it to the agent unfortunately, so the currently task won't be able to answer that question 😞