Workflow Fails with Medium Plan Required Error Despite Active Business Monthly Subscription

·Mar 13, 2026 12:57 AM·

A workflow that has always worked before, suddenly fails saying computer use requires a "medium plan"? This is on a "Business Monthly" plan with 20K credits/month.

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2 comments

· Sorted by Oldest

02 Support

Workflow Fails with Medium Plan Required Error Despite Active Business Monthly Subscription

Jurie P.

·Mar 13, 2026 12:57 AM·

A workflow that has always worked before, suddenly fails saying computer use requires a "medium plan"? This is on a "Business Monthly" plan with 20K credits/month.

👀2

2 comments

· Sorted by Oldest

Ian
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Hi Jurie, what is your account email? We're rolling out a systematic fix but can fix it for your account manually now
🙌2
Jurie P.
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Sent you a DM

Ian
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Hi Jurie, what is your account email? We're rolling out a systematic fix but can fix it for your account manually now
🙌2
Jurie P.
·
·
Sent you a DM