Intermittent Issues with Inbound Phone Support Agent After Call Activity | Lindy Community

Intermittent Issues with Inbound Phone Support Agent After Call Activity

Hi support, I am using your default "inbound phone support agent" sometimes after the call ends, it does the "after call ends' activity, and sometimes it doesn't..why?

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17 comments

Zac C.
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Marvin A. relevent to that thread, this question 😃
Marvin A.
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task url??
Zac C.
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here is one that failed - https://chat.lindy.ai/inbound-phone-call-agent-67de03454a6664acf820717f/tasks?task=682c8eaf1721a6c7c5f4e6fd
Zac C.
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here is one that succeeded - https://chat.lindy.ai/inbound-phone-call-agent-67de03454a6664acf820717f/tasks?task=682c8e3542c202834d434e1f
Marvin A.
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hmm it’s Gemini again not calling the right exit here.. you can 1. try gpt-4 turbo (we use that mostly for phone calls, fast & smart but a bit expensive tbh) or/and 2. add a End Call step after the agent to make sure its always ending the call so your flow can continue
Zac C.
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got it, I used gemini because thats what your dropdown text said to use 😃 GPT-4 doesn't say phone calls (just FYI if you want to update the language)
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Zac C.
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oooo GPT-4 turbo is better!
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Zac C.
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better responses
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Zac C.
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its handing interruption better
Zac C.
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not talking over me
Zac C.
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when I talk over it
Zac C.
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which was a big problem with gemini
Zac C.
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anyway, thanks!
Marvin A.
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yeah totally, not perfect but much better 😄 happy to help!
Zac C.
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(also, last thought, more is not always better, im not sure it serves the community well to have 23 models available...there is a 0% chance there are significant enough differences amongst them to need that many)
Zac C.
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anyway, have a nice day 😃
Marvin A.
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agreed. we have been talking about this internally lately 🙂
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