Troubleshooting Inbound and Outbound Number Activation Issues

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I am having issues with the inbound and outbound numbers are not activating showing not in use and I am not able to make them active

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I am having issues with the inbound and outbound numbers are not activating showing not in use and I am not able to make them active

· Sorted by Oldest

Alon J.
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Hey Justin! Do you mind sending over your Lindy URL for the agent you're working on? Happy to take a look!
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Justin
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https://chat.lindy.ai/justin-hutchinss-workspace/lindy/holland-roofing-lead-qualifier-68f902d6ec7f889d506da668/editor
Justin
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thank you
Justin
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should i not touch it for a few hours while you figure it out
Justin
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i used so many credits today trying to fix this
Alon J.
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No worries, I'll DM you about credits! Let me test around with it first. Yes, please, that would be good!
Alon J.
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Are you able to try to call it again? I redeployed your agent for you
Justin
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ok let me try now. i am going to test the inbound
Justin
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nope still getting the busy signal on the inbound
Alon J.
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Hmm ok let me continue trying - I may have to get my eng team to look into it!
Justin
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ok
Justin
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i have two numbers one for inbound and one for outbound
Justin
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or should i just have one?
Alon J.
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It's fine to use the same one or two!
Alon J.
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https://chat.lindy.ai/justin-hutchinss-workspace/lindy/holland-roofing-lead-qualifi[…]tasks?e=68f9079c9b42f382f62f63db&task=68f94e142c3858aa3c9648b0