Issue with Missing Invoice After Plan Upgrade

·Nov 13, 2025 10:48 AM·

Hey team, Whenever I run out of credits, I upgrade my plan and get charged, but I never receive the corresponding invoice (this has happened twice). Could you help me with this? My org email is billing@mainder.ai

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4 comments

· Sorted by Oldest

Alon J.
·
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Hey Clemente! To view your invoices, follow these steps:
1.
Go to Settings
2.
Select Billing
3.
Click Manage
4.
Open Invoice History
You should be able to download all your invoices there 🙌 Please let me know if that's not the case
Clemente L.
·
·
Alon J. but there are 2 missing invoice, i know where to get it but there are 2 charges to my card that u make that are not in the invoice history
Clemente L.
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Just send de screenshots on y bank and account of lindy to support
Alon J.
·
·
Awesome -- Our team will get back to you via support channel asap 🙏

Alon J.
·
·
Hey Clemente! To view your invoices, follow these steps:
1.
Go to Settings
2.
Select Billing
3.
Click Manage
4.
Open Invoice History
You should be able to download all your invoices there 🙌 Please let me know if that's not the case
Clemente L.
·
·
Alon J. but there are 2 missing invoice, i know where to get it but there are 2 charges to my card that u make that are not in the invoice history
Clemente L.
·
·
Just send de screenshots on y bank and account of lindy to support
Alon J.
·
·
Awesome -- Our team will get back to you via support channel asap 🙏