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Trouble Adding Knowledgebase Info: Seeking Assistance | Lindy Community

Trouble Adding Knowledgebase Info: Seeking Assistance

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I'm new to using this service and having trouble where I can add the knowledgebase info. Im not seeing a tab for it anywhere. Is it a glitch?

7 comments

· Sorted by Oldest

Alon J.
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Hey Pierre-Paul! Welcome to Lindy 👋 What tab are you looking for? You can add a knowledge base like this Please let me know if that helps 🙏
Pierre-Paul C.
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It did thank you. Though my agent is unable to access any of the information in its knowledgebase. Anything I ask it says it doesnt have that info even though I see its connected to my files. Why might that be?
Alon J.
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Hmmm -- Are you able to send over the link to the Lindy? I can take a look!
Pierre-Paul C.
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Do I just drop the url here? Or is there another specific way to send you the Lindy? Im brand new at this.
Pierre-Paul C.
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https://chat.lindy.ai/ppc-marketing-workspace/lindy/clinic-office-manager-assistant[…]&e=68dff1db2ec691e87598c152&testRunId=68dff741b35f44e2e6c73504
Pierre-Paul C.
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Hi Alon J.,just following up here to see if you might still be available to help me out with this query when you get a chance or if you can direct me to someone that might be able to
Alon J.
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Hey Pierre-Paul! Ah apologies -- Just took a look. It looks like you were able to add the files, is that right? I would honestly get rid of the 'Observe Messages' action -- That should allow it to work as expected 🙏 Please let me know if that helps!