Best Practices for Using Lindy with Multiple Email Accounts

·

Question on using Lindy across multiple email accounts - I'm hoping to set up a Lindy for a family member to help with meeting transcription and storage but when I connect to their email, I find it glitches and reverts to my email and sometimes mixes transcripts or events from both accounts. Is there a best practice for separating users entirely?

👀

1

3 comments

· Sorted by Oldest

Alon J.
·
·
Hey Grey! Oh no, I'm sorry to hear that! Does it revert to your email immediately? Do you have an example of it mixing transcripts/events from both accounts? If you could provide more detail here, that would be super helpful. If it reverts to your email immediately, if you could send a screen recording, that would also be amazing 🙏
Grey B.
·
·
Alon J. Sorry for the delay here! Here's a screenshot of it trying to connect to my email whenever I try to deploy it with my Dad's email selected - here's the link to the agent https://chat.lindy.ai/grey-baccellieris-workspace/lindy/carl-new-meeting-mgmt-68d17b1ad0748798475f189e/editor?e=68d17b1ad0748798475f18a4 Thanks so much for your help!
Alon J.
·
·
Hey Grey! Hmm, so odd - I'm not able to reproduce this on my end. Did you remove Carl's connection by chance? The best way for us to debug this:
1.
Are you able to re-add Carl's connection -- I can take a look into your workspace and get my eng team to look as to why this error is popping up
2.
Do you have a timestamp for when this error popped up? I can take a look into the logs 🙏

Alon J.
·
·
Hey Grey! Oh no, I'm sorry to hear that! Does it revert to your email immediately? Do you have an example of it mixing transcripts/events from both accounts? If you could provide more detail here, that would be super helpful. If it reverts to your email immediately, if you could send a screen recording, that would also be amazing 🙏
Grey B.
·
·
Alon J. Sorry for the delay here! Here's a screenshot of it trying to connect to my email whenever I try to deploy it with my Dad's email selected - here's the link to the agent https://chat.lindy.ai/grey-baccellieris-workspace/lindy/carl-new-meeting-mgmt-68d17b1ad0748798475f189e/editor?e=68d17b1ad0748798475f18a4 Thanks so much for your help!
Alon J.
·
·
Hey Grey! Hmm, so odd - I'm not able to reproduce this on my end. Did you remove Carl's connection by chance? The best way for us to debug this:
1.
Are you able to re-add Carl's connection -- I can take a look into your workspace and get my eng team to look as to why this error is popping up
2.
Do you have a timestamp for when this error popped up? I can take a look into the logs 🙏