Troubleshooting Lindies Not Responding to Requests

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https://www.loom.com/share/7e25882e0e24475596ca056b81dd40ca?sid=7d3625c5-b36e-4070-aa44-b244669d33c3 Marvin A. unfortunately looks like all of my lindies are down - not responding requests/not being run when triggered. Not sure if there is anything I can do here! If you all could look at it - that would be a big help!!

· Sorted by Oldest

Reba P.
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Hi Marvin A. Flo C. Alon J. bumping this!
Alon J.
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Hey Stephen and Reba! Happy to look into this A couple questions: 1) Do you mind sending over the task URL? 2) Are all your Lindies triggered via an email?
Reba P.
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Hii thank you!!
1.
Here you go - let me know if you need anything else!
2.
Yes! All our Lindies have an "email received" trigger!
Marvin A.
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Checking!
Marvin A.
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Lookos like you are receiving emails and your agent is being triggered. Can you confirm the same is true for the rest of the mentioned agents? Will investigate if there was some kind of outage 👀
Reba P.
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They are back, and working! Thank you!
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Marvin A.
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Yes! Stephen T. Reba P. seems like we had an issue related to the email received trigger which caused tasks to not fire for about ~4h. All the tasks were reinitiated 🙂
Reba P.
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ahh gotcha! thanks so much!

Reba P.
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Hi Marvin A. Flo C. Alon J. bumping this!
Alon J.
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Hey Stephen and Reba! Happy to look into this A couple questions: 1) Do you mind sending over the task URL? 2) Are all your Lindies triggered via an email?
Reba P.
·
·
Hii thank you!!
1.
Here you go - let me know if you need anything else!
2.
Yes! All our Lindies have an "email received" trigger!
Marvin A.
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Checking!
Marvin A.
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Lookos like you are receiving emails and your agent is being triggered. Can you confirm the same is true for the rest of the mentioned agents? Will investigate if there was some kind of outage 👀
Reba P.
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·
They are back, and working! Thank you!
2
Marvin A.
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Yes! Stephen T. Reba P. seems like we had an issue related to the email received trigger which caused tasks to not fire for about ~4h. All the tasks were reinitiated 🙂
Reba P.
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ahh gotcha! thanks so much!