Creating a Feedback Loop for Voice Agent Improvement
Hello community! This may have been discussed before but asking anyway, I am building out some voice agent flows.
Has anyone created a feedback loop that could train the agent based on assessing transcript and then update the agent call prompt with the learnings?
In my mind it is: agent calls -> based on transcript update a sheet row with assessment of what could be improved for smoother customer experience -> when sheet has a new row updated, update the prompt in the AI calling agent cc Marvin A. / Alon J.
