HubSpot Connection Issues: Authorization Permissions Needed

·Aug 07, 2025 03:07 PM·

Hi Lindy team, im having issues connecting to Hubspot. It's giving me the following message "Couldn’t complete the connection Authorization failed because you don't have permissions to authorize the scopes required by the app. Please contact your super admin to get the necessary permissions." My super admin and I dont see where we can do this in Hubspot. Thanks

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2 comments

· Sorted by Oldest

Alon J.
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Hey Steve! As you mentioned, this will have to be updated in Hubspot. You can follow the steps here. I would recommend to update you to a 'super admin', if possible. Please let me know if that helps!
Steve H.
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Thanks Alon. Unfortunately we dont have enough seats to make me a super admin. Is there a workaround? Thanks

Alon J.
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Hey Steve! As you mentioned, this will have to be updated in Hubspot. You can follow the steps here. I would recommend to update you to a 'super admin', if possible. Please let me know if that helps!
Steve H.
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Thanks Alon. Unfortunately we dont have enough seats to make me a super admin. Is there a workaround? Thanks