Assistance Needed with Lindy Billing Issue and Payment Setup

·Aug 12, 2025 06:33 PM·

I am unable to use Lindy as there is a billing issue. However, I have confirmed multiple cards/banks for the payment. Can you help me get this up and running, please?

👀2

7 comments

· Sorted by Oldest

Alon J.
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Taking a look into your account!
Alon J.
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Hmmm I'll need to connect with my team. Will follow up as soon as possible!
Alon J.
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Hey Mark! Just took a double look -- You should be able to use Lindy, despite there being a message. It looks like the payment is still being processed, but shouldn't block you from using the app. Are you having any issues getting a Lindy started?
Mark V.
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I am not able to use my agent, still...
👀2
Alon J.
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Mark V. Are you able to send the task URL for this, please? I'll take a look with my team
Mark V.
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https://chat.lindy.ai/mac-industrial/lindy/school-pickup-notification-agent-689b602[…]stRunId=689cc398ca889ebb046a5da8&task=689cafa9d3bb157fce19ae23
Alon J.
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Thanks Mark -- connecting with my team 🙏

Alon J.
·
·
Taking a look into your account!
Alon J.
·
·
Hmmm I'll need to connect with my team. Will follow up as soon as possible!
Alon J.
·
·
Hey Mark! Just took a double look -- You should be able to use Lindy, despite there being a message. It looks like the payment is still being processed, but shouldn't block you from using the app. Are you having any issues getting a Lindy started?
Mark V.
·
·
I am not able to use my agent, still...
👀2
Alon J.
·
·
Mark V. Are you able to send the task URL for this, please? I'll take a look with my team
Mark V.
·
·
https://chat.lindy.ai/mac-industrial/lindy/school-pickup-notification-agent-689b602[…]stRunId=689cc398ca889ebb046a5da8&task=689cafa9d3bb157fce19ae23
Alon J.
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·
Thanks Mark -- connecting with my team 🙏