Hey Lindy Support, I realized I forgot to turn off one of my agents, and it’s been running without producing any usable output. It ended up draining my entire credit balance. Could you please review this usage and help restore the credits? Details:
Account email: accounts@usegemz.io
Agent name/ID: Weekly social content strategist
Credits used: 5,000
I’ve now paused/disabled the agent to prevent this from happening again. Appreciate any help you can give!
Hey there! I actually don't see credits being used on this agent. You still have most of your credits remaining 🙂 If you head to Settings -> Billing -> Usage, you can double check the amount of credits that has been used. Please let me know if you have any questions here!
Alon J. I had the same issue as Gemz Accounts above. I was building a LinkedIn Lead Generation Agent a few days ago, and it used 1800+ credits using what I had left, so it stopped. I came back today knowing that my credits were resetting to 5000, but when I logged in, the agent ran overnight and used them all again. I failed to turn the agent off because it had an issue (OBVIOUSLY). I attended the Academy last night and bought the upgrade. I wanted to watch the replay and follow along and now I can't do anything until November 29th. Can you or someone else help me set these credits back to 5000? I've deleted the Agent I was trying to create. Thanks for your help and direction.
Ouch - I deleted it because I did not want to risk it running again and messing it up. Is there a way to go back and get it somehow?
The one that says 21 hours ago is the Email Manager given at the Academy last night.
Sending you a DM re: credits 🙂
Thank you.
