Twilio Incoming Call Silence on Lindy Business Plan – Need Help

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Twilio Incoming Call Issue – Business Monthly Plan I’m currently on Lindy Business Monthly Plan. My call automation was working perfectly until Tuesday, but since then, incoming calls are not working. The call connects but remains silent, and lindy does not respond. Has anyone else experienced this issue recently, or can someone help troubleshoot this?

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8 comments

umar f.
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Marvin A. could you please help
Marvin A.
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can you share the task URL pls?
Marvin A.
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How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “task” followed by a number Screenshots are also helpful!
umar f.
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https://chat.lindy.ai/home/?templateId=683114e1c1d4f3d93ef8c9d7
umar f.
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Any update here, customers are calling but agent not responding this is very critical for us.
Alon J.
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Hey Umar! Our team is looking into this — we will keep you updated ASAP as soon as we have a fix!
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Marvin A.
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Hey umar, can you please send the task URL instead? the one you shared is the template URL —this will allow us to look into your situation!
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umar f.
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Marvin A. Please check Task URL: https://chat.lindy.ai/ai-agent-6830f52749b8c7627a17898b/tasks?task=6831e699cd9b2a0ab6f4a665 Template URL: https://chat.lindy.ai/home/?templateId=683114e1c1d4f3d93ef8c9d7