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Agent Malfunction: No Calls Received for 2 Days

·Dec 11, 2025 03:46 PM·

My agent was working fine for 2 straight weeks then the last 2 days I have not gotten a phone call. When I checked there was this message.

4 comments

· Sorted by Oldest

Alon J.
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Hi Sabrina! Just took a look and it looks like the phone number is actually not on your account 🤔 Did you by chance remove the phone number in your settings?
Sabrina V.
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I have not changed the outbound phone number since I started. Do I just need to select a new phone number?
Alon J.
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A new number will solve this, yes 🙂
Sabrina V.
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Great! Thanks