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Inquiry on Expected Response Time for Support Email Inquiry | Lindy Community

Inquiry on Expected Response Time for Support Email Inquiry

·Jan 05, 2026 03:18 PM·

Hi! I sent an email to support last week but haven’t heard back…about how long does it usually take for a reply? I know it could be slower with the holiday, but just wanted to ask.

3 comments

· Sorted by Oldest

Alon J.
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Hey Alicia! Thanks for reaching out - Do you mind letting us know how you reached out to support? Was it so support@lindy.ai? We should have gotten back to you by now, so something may have been missed! Happy to help. Please let us know 🙂
🙂1
Alicia D.
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Hi Alon J. Yes, that is the email address I used. I sent it on 12/31/25 at 5:50am EST. 🙂
Alon J.
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Hey Alicia -- Sending you a DM to get this resolved!