OpenPhone SMS Rate Limit and Credit Issues: Need Assistance

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Hi I have an agent that uses Openphone / quo to send sms and I am getting a rate limit exceeded and not enough credits. I checked our openphone account and it just refreshed, should have enough credits. Can anybody help?

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2 comments

· Sorted by Oldest

Alon J.
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Hey Francis! Are you able to send over the task URL for this example? Also, do you mind sending me a screenshot with the amount of credits in your openPhone account, please? 🙏 If you feel more comfortable, you can DM me!
Rey F.
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Done sending screenshots and task link Alon J.
🙏1

Alon J.
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Hey Francis! Are you able to send over the task URL for this example? Also, do you mind sending me a screenshot with the amount of credits in your openPhone account, please? 🙏 If you feel more comfortable, you can DM me!
Rey F.
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Done sending screenshots and task link Alon J.
🙏1